Love's Travel Stop

Patrick Frankewicz Edited a month ago

Update from the below. Loves told us to get in touch with the customer service folks, presumably at the Truck Stop, so we did. Hubby tried to find a manager on duty and was told there is no manager. The associate he spoke with said to go talk to the manager of the Subway, which accomplished nothing. We also sent an email to Loves Corporate two weeks ago and got absolutely nothing back. We also went to the towing company again and were told that they would send us a receipt as soon as they could find the "paperwork". Good luck with that. Finally, we filed a complaint with the GA State AG Chris Carr and they will investigate this racket. It is unbelievable that Loves could tell a towing company to to an 18 wheeler tractor and trailer and have no paperwork on this. If I could give zero stars I would. My son is a trucker who parks at the Loves on exit 153 and then stays with us for a few days. This time around when he was going back on the road, his truck was gone from Love's lot. He was told that Underwoods had towed, no explanation given. Loves had no paperwork and just gave him a phone number. We called it and also went to their impound lot and were told since it was a Saturday,

AD Washington 2 months ago

i went to loves in Macon GA to get my trailer fix had a flat tire and tire wear and needed my lights to be fixed on the trailer the technician did an amazing job with the tires. mr. mike who is head mechanic informed me my lights dont work i was not informed to keep my lights on or off so i cut them off this is my first time getting a trailer fixed at loves i dont know the process of how they want things to go he bangs on my door and tells me to keep my lights on which was very rude and unproffesional you dont bang on company trucks thats not yours my truck was running then shuts off and my lights went off as well he comes at me very aggressive getting loud and talking reckless to me when i was calm and told him i didnt touch the lights i told him respectfully you dont have to be rude and disrespectful to me he gets loud and aggressive so i got loud this behavior is not good at all being aggressive to a customer who was respectful to staff he tells me bye bye drive off then proceeds to lie to service writer saying how im an aggressive customer when staff can tell you i was respectful the whole time i talked to the staff about what happened and was told by service manager how he re

Harry Chan 4 months ago

I run long haul from Washington State to Florida. And I try to go to Loves exclusively because I like the friendly people I meet at every Loves I go to. This Loves finally broke that chain. I have walked in and out 3 times and have not been greeted the famous “welcome to Loves” “have a safe drive” or even a simple nod. Nothing. To top it off, I waited 45 minutes for a shower and the shower is disgusting. Pubes everywhere and dried poop stains on the toilet which means it’s been here for a minute. DO BETTER. This is poor management no doubt about it. Edit: I was acknowledged on my way out of the shower room by a female employee.

kozdoma a 6 months ago

always love loves, good for long drive stops! this one has a godfathers which i dont have where i live anymore so thats beautiful! good night staff :) pretty drive here too

Dan SW 7 months ago

Great place to stop, gets full fast but creative parking is plenty. But why is the highway ramp so tight that you have to jump the concrete is beyond me. Maybe the city needs to reconsider this busy with trucks intersection and also add paved shoulder parking